At BPExch, your privacy and data security are our priority. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have. By registering on our platform, you agree to the terms described below.

Who We Are

BPExch is an online betting exchange and casino platform licensed by the Curaçao eGaming Authority, serving Pakistani players through bpexchs.com and our official Android APK. For privacy queries, reach us at [email protected] or via our WhatsApp support channel.

Information We Collect

We collect personal data that is necessary to operate our platform, verify your identity, and process payments. This includes:

  • Full name, date of birth, and Pakistani mobile number
  • Email address and account login credentials
  • CNIC number and copies of your CNIC front and back
  • Payment details — JazzCash, Easypaisa, bank account, or crypto wallet address
  • Device information, IP address, and session activity logs
  • Betting history and transaction records

How We Use Your Information

We use your data only for legitimate, clearly defined purposes:

Purpose

Basis

Account registration and management

Contract performance

Identity verification and KYC compliance

Legal obligation

Processing deposits and withdrawals

Contract performance

Fraud detection and AML screening

Legal obligation

Customer support

Contract performance

Platform security

Legitimate interest

Marketing communications

Consent only

We never sell your personal data to third parties under any circumstances.

CNIC Data and KYC Verification

CNIC verification is required before your first withdrawal as part of our KYC obligations. Your CNIC documents are:

  • Stored with 256-bit SSL encryption
  • Accessible only to authorised verification staff
  • Never shared with advertising or marketing partners
  • Retained only as long as required by our regulatory obligations

How We Share Your Information

We share your data only in the following limited circumstances:

  • Payment processors — JazzCash, Easypaisa, IBFT, RAAST, and USDT providers to complete transactions
  • Regulatory authorities — where required by law or AML reporting obligations
  • KYC verification services — to validate your identity documents securely
  • Fraud prevention providers — to protect your account from unauthorised access

Cookies

Our website uses essential, functional, and analytics cookies to improve your experience. You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect your ability to log in and use the platform normally.

Data Security

We protect your personal information using:

  • 256-bit SSL encryption on all pages and transactions
  • Two-factor authentication (2FA) available on all accounts
  • Real-time fraud monitoring on all financial activity
  • Restricted staff access on a need-to-know basis

Your Rights

You have the right to access, correct, delete, or restrict how we use your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 5 business days. Note that some data may be retained where required by our AML and KYC regulatory obligations.

Children

BPExch is strictly an 18+ platform. We do not knowingly collect data from minors. If you believe a minor has accessed our platform, contact our support team immediately.

Policy Updates

We may update this policy periodically. Significant changes will be communicated via SMS or email before taking effect. Continued use of the platform after any update constitutes acceptance of the revised policy. The current version is always available on our website.

Contact

For any privacy-related questions, reach our team at:

  • Email: [email protected]А
  • WhatsApp: Official support channel, available 24/7
  • Live Chat: Available on bpexchs.com at all times